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عمومی::
صلاحیت فرهنگی
Understanding noncognitive factors of performance require what Montiel-Overall (2009) calls "cultural competence."
She states further that "there is a critical need to develop cultural competence among LIS professionals to address social, linguistic, and academic needs of culturally diverse individuals who represent a population most in need of library services" (199).
Informa- tion literacy helps people use and understand multiple literacies, and contributes to cultural competence and the use of higher-order thinking skills.
In addition to employees strong in mathematical reasoning, verbal skills, and analytical ability, academic libraries should prize emotional intelligence and the cultural competence it implies.
• A core of experts whose values include cultural competence, multiple literacies, technological aptitude, and expertise in a range of activities.
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